Collections

Our quality and efficiency in collections allow you to manage your business successfully, becoming a strategic partner, contributing to increased profitability and business growth.

DEPARTMENT MISSION COLLECTION:

Generate added value in collections and recoveries reducing the delay of payment of the obligations. Giving value to our customers through satisfying their needs for recovery of overdue obligations, becoming a strategic partner and contributing to the achievement of its objectives.

VISIÓN COBRANZA:

Being the best collections in Colombia and Latin America.

OBJETIVOS:

Meeting the needs of collection and recovery of NPLs from our customers, in high standards of efficiency, efficiency, timeliness and quality of service, adapting to market requirements. Thus we have identified the main requirements for the collection and recovery of overdue obligations of our customers are:

• Manage the collection and recovery of debt while maintaining the loyalty of customers in arrears.
• Prevent delinquency and loss caused is greater than the budgeted.
• Maintain the liquidity of the business.
• Good treatment and timely reconciliation maintains an excellent collection.

We are prepared to provide a full service collection and recovery with the following basic attributes: We diagnose your portfolio which will issue an opinion which will enable our customers to set the penalty, repayment or recovery with the corresponding report to credit bureaus and collection relevant passive.

Options for our full service collections and recoveries:

Our job as consultants to achieve recovery:

Maintenance of a continuing business relationship and long term customer and parallel recover credits in full.